Providing a high-quality guest wireless access can be a very important for the customer. The necessity of providing a top level of service, for example, at the events involving a large number of visitors (stadiums, exhibitions, congresses), may require hard efforts from the IT service team to maintain a wireless network. The only possibility to quickly fix a malfunction, or even prevent it and eliminate possible causes can be carried out by means of proactive monitoring tools which operate independently of the rest of the infrastructure.
However there is a lack of standalone, wireless network vendor-neutral tools on the market, allowing to control the following parameters:
- the number of active “rouge” network access points within the scope of the wireless network
- signal level from subscriber`s perspective
- connection establishment speed (network association process timing)
- full-fledged operation of DHCP, DNS, NAT services, circuit bandwidth to the Internet
- Wi-Fi authorization service, including SMS transit time
We have developed and introduced WNAM QoS, the first tool for independent analysis of your wireless network operation, including the status of the authorization service running there. It consists of a Wi-Fi quality sensor installed on the network service area, and a central data processing server. The sensor equipment is of a smartphone-size and does not require a wired connection; for a wireless network, this is one of its subscribers. The central server, implemented either in the cloud or on the customers premises, programs the sensors to collect data according to certain criteria and at specified intervals, analyzes the received data, displays them and warns the network administrator IT staff about potential malfunctions, such as:
- the wireless controller or access points error
- LAN services error
- overload of communication channels or corresponding error
- the authorization service operability error
- problems with SMS delivery
WNAM QoS is in demand for both the owners of large wireless networks, consisting of numerous access points, and telecom operators, legally obliged to monitor and comply with the quality of Wi-Fi service provision at their customers’ locations.